Maximise your Avios, air miles and hotel points

NorthernLass 8,446 posts

Also very sorry to hear this. I agree that insurance is going to be the main remedy, unless the friend has exclusions for certain conditions. I’m assuming the full balance has been paid? You don’t say whether the trip is on one or separate bookings but there may be the option of getting a voucher that one or both of you could hopefully use at a future date.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.