Reply To: Welcome Bonus / Amex Customer Service – A New Low

[Ryanfozzie]

Afternoon all,

Just had a call from the Exec Office @ Amex. Safe to say I spoke to the most competent, knowledgeable and down to earth agent I’ve ever spoken to. Needn’t go into detail, but I am satisfied with the outcome.

I really feel Amex CS will get back to what it was.