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Forums Frequent flyer programs British Airways Executive Club BA companion voucher problem Reply To: BA companion voucher problem

AJA 1,143 posts

A very strange case. And also very harsh of BA. Do you have access to another Amex card? If so I would suggest to BA that you offer to pay the £42 extra charged by BA on that Amex in exchange for a return of the additional 95k Avios they deducted.

They could simply refund the charge to the MasterCard and rebill the Amex. BA still gets their cash and you honour the companion voucher T&Cs by paying by Amex.

Getting BA to change the payment seems somewhat improbable! The terms also require you to hold the BA Amex at the time of travel and I can’t think the poster had one at any of the relevant times; there has been no suggestion of using the MC by mistake.

But BA doesn’t enforce the holding the card when you travel (unless they do now?) And until now it has been possible to pay for the associated charges on any Amex, not just the BAPP and until now it doesn’t even have to be in your name. I’d take a punt and at least ask, the worst that can happen is BA says no.

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