Reply To: Accepted on 1st March. Card not recevied.

[timajackson]

Rui N. wrote:

Because this issue is already being discussed in other threads.

Yes – seen that now but the titles aren’t related to the issue I wrote about hence why I started a new one.
Having now trawled through the other threads it’s clear the entire launch of the card is a debacle for everyone concerned. More annoyingly, the compensation / refunds given on the monthly fee seem arbitrary and dependent on which customer service operator you end up speaking to as some people have had refund plus £30, others like me just a £20 credit to cover the monthly fee.

• This reply was modified 55 years, 6 months ago by .