Reply To: Expired 241 but BA cancelled flight

[Lady London]

What you now have is a ticket. Or 2 tickets, each with the full rights meta describes. Even if they were bought with a 241 or a voucher or avios or in a sale, does not matter. You have 2 tickets and how you got them and any expiry dates on the voucher or whatever was used to pay for them, don’t apply. There are now no date limitations it’s completely irrelevant that your voucher would have expired by now. As what you have now is a ticket (or 2) with a fresh new set of rights.

Of course to many longhaul destinations if your booked trip is cancelled you might only want to do the trip at a certain time of year, annual event or season. Don’t let BA tell you you can’t. As soon as the flights you want including your return flight show up for sale online, call and ask for those flights as your reroute.

Avios seats are not required to be available if you are rerouting onto a later date because your original flight was cancelled by airline. Don’t let a BA agent tell you that – some do. Any seat showing online for sale that you can see, you have a right to. So around 355 days ahead make sure your return date is being offered too.

You only get one chance and you have to rebook all your needed flights in that one go. So also don’t accept a partial solution. If that happens change nothing, leave the ticket as it is and come back here for help.

You don’t have to choose new dates by the date of your original flight. But let them know you have to replan and will get back to them when you have a later date. Don’t let them tell you you can only rebook within x days or you have to take a refund as they’re not flying it anymore etc. That’s their problem not yours, you get to choose if you want a later date not them.

Read up on here as meta says.