Reply To: Flight cancellation – compensation due?

[Lady London]

Yes it’s clearly a cancellation claim now. This is because the flight number she travelled back on was different.

If it was just a delay claim – ie left on same flight number same day but landed later than scheduled then the claim is more finely tuned than a cancellation claim. Change of flight number=cancellation so game over for the airline : it’s a cancellation.

This is a cancellation claim so you have just the exceptional circa/circs that couldn’t possibly be avoided by the airline to get over to get the 600 euros per seat. That’s why I put my logic above.

Duty of care part is always payable regardless of the airline being able to weasel out of compensation part. So whatever the reason or not airline’s fault, any airline subject to EU261 / UK261 has to pay the expenses listed along with hotel and meals above.