Reply To: Cancelling a BA Avios Hotels booking

[masaccio]

Cheers, much appreciated. Got through to the Duty Office in seconds and spoke to somebody who was surprisingly human. Promised a call back tomorrow after they contact the hotel. Somewhat hopeful given it’s an Oberoi property and you have to think they are not rubbish at this.

Fingers crossed we have salvaged a holiday at little extra cost (BA flight rebooking was a little more but not much). On to EgyptAir for some internal flight changes. Last time they handled it well so also hopeful.

Amazingly we booked this holiday in 2019. It is the Covid holiday that keeps on giving.