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Forums Other Flight changes and cancellations help Lost at CEDR with BA – what next? Reply To: Lost at CEDR with BA – what next?

points_worrier 296 posts

@Jerry, from what you’ve said I would, at a minimum:
– Contact CEDR and say why you’re unhappy. They may well do nothing, but you’ve tried
– Send a letter before action recorded delivery to BA’s legal team, with a 14 day deadline. The legal team seem more inclined to resolve issues, and this doesnt commit you to actually going to MCOL. But may work.

After these, you can decide if you actually want to proceed.

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