Reply To: BA IT failure – they won’t pay alternative flight costs!

[buchanan101]

@JDB I did try to contact them – but I wasn’t going to spend hours trying and missing any chance of getting back to UK that day.

I take your point though!

(The “assistance” was a link to a page that gave me flights I could book, but ONLY from Salzburg, which is a Saturday/Sunday only airport…not really much help! I should’ve screenshotted that page; record EVERYTHING in future!)

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