Forums › Frequent flyer programs › The British Airways Club › BA IT failure – they won’t pay alternative flight costs! › Reply To: BA IT failure – they won’t pay alternative flight costs!
I also sent a letter by special Delivery to BA Legal outlining everything, and said I would be following up with MCOL or CEDR if I didn’t hear within 28 days. Not sure if this letter linked in to the lady I talked to today, but I mentioned that I would be doing this in my email to Sean Doyle
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