Reply To: BA IT failure – they won’t pay alternative flight costs!

[buchanan101]

@nickinfrance

I also sent a letter by special Delivery to BA Legal outlining everything, and said I would be following up with MCOL or CEDR if I didn’t hear within 28 days. Not sure if this letter linked in to the lady I talked to today, but I mentioned that I would be doing this in my email to Sean Doyle