Reply To: BA IT failure – they won’t pay alternative flight costs!

[normanna]

I put my claim in 8 days ago for the alternative flights I had to book to reach London for my connecting MIA flight and all the other ancillary costs. I had to speak to BA today on another matter and I was told that it will be at least 22 days before they are able to look at such claims, just to give folks an idea of timelines