Reply To: BA ‘all systems down’ again (apparently) at T5

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Lady London wrote:

Definitely meals if mealtimes occur during extra wait time if over 2 hours on shorthaul departure should be reimbursed no alcohol £25 pp seems to be the going rate for Heathrow.

Someone else might know if £220 or so compo as well, for delay beyond scheduled time at destination but if so, unsure if 2 hours late is sufficent.

I was reading up on this today – compensation is due after three hours