Reply To: BA ‘all systems down’ again (apparently) at T5

[Lady London]

lucas01789 wrote:

@LadyLondon

Thanks for the advice. I’m currently composing my claim from advice from here and from Martin Lewis. The BA staff at LHR told us they would not be helping anyone book hotels or with onward transportation, but that we should go and find ourselves a hotel ‘up to the value of £200’ and we’d be refunded. I went on the IHG website and booked the nearest one which had rooms available (most were full)and was near an underground station, which happened to be the Crowne Plaza at Hangar Lane.

I am surprised they would pay that.

lucas01789 wrote:

@LadyLondon

Thanks for the advice. I’m currently composing my claim from advice from here and from Martin Lewis. The BA staff at LHR told us they would not be helping anyone book hotels or with onward transportation, but that we should go and find ourselves a hotel ‘up to the value of £200’ and we’d be refunded. I went on the IHG website and booked the nearest one which had rooms available (most were full)and was near an underground station, which happened to be the Crowne Plaza at Hangar Lane.