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Forums Frequent flyer programs Virgin Flying Club Obligations when award flight is cancelled Reply To: Obligations when award flight is cancelled

Lady London 2,130 posts

What @ChrisC said.

Assuming the outward flight from UK/Europe is cancelĺed this comes under EU261 / its UK equivalent. Noting particularly that even if your booking is all or part an award booking, if your EU / UK 261-covered flight is cancelled there does *not* have to be an award seat available on the flight to rebook (“reroute”) to. You have a right to any seat availale in same cabin ie if it’s offered for sale you have a right to be rerouted into it.

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