Reply To: More evidence of Avios pax being treated differently?

[NorthernLass]

What actual other explanations are there, then? I watched them serve every other passenger first, both in front and behind us. My son was sitting across the aisle from us in the middle of the cabin (and on a separate booking), so should have been served with that block of seated pax, as normally happens in CW. Yet they came to us at the very end with the 3 left over meals.

I’m not even that bothered about the actual food – we’d eaten in the lounge and it was only a 6 hour flight. If we had allergies or other needs we would have selected a special meal as this is still an option. My concern is that there is more and more evidence (and it is evidence) of reward pax being singled out for worse treatment. Rob himself has concluded that people on avios/241 bookings are more likely to be chosen for downgrades and there was a reader who posted recently that she had been moved from the seat she had paid for on several occasions.

Most tellingly – the FA confirmed that we had been deliberately left until last – it was the reason he gave that was rubbish and rather annoying!

@HarryT, I don’t think it was malicious, either, the crew were all lovely otherwise and we certainly didn’t feel disadvantaged up till that moment. I don’t think they’d do it deliberately, either, I am just wondering if BA management has instructed them to keep (fully) paying passengers happy at all costs!

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