Reply To: BA getting desperate at London Hellrow – pulling Monday short-haul Avios seats?!

[SteveCroydon]

Thanks @NorthernLass
I had seen on HfP that was what happens with Avios bookings –
* Online request refund (just like the old days – remember those?)
* Offers an FTV
* Back room process converts it to full Avios and cash refund.

Am I correct that there is currently NO £35 cancellation fee?
How long does the processing take?
I’m surprised that BA can actually do this consistently – some get the refund, others have to battle for months to get it.