Reply To: Two cancellations, double compo?

[Jacob]

Oh that sounds you really had an eventful day!

Definitely no double compensation on the cancelled BA flights. Even if you got rebooked 5 times within that day, it’s the eventual arrival time which counts (in your case there wasn’t one). You should be claiming for a standard cancellation compensation under UK261. Use BA’s standard contact form and select the delay/cancellation option.

Additionally, you (your company) could request a refund for the cancelled flight or claim back the cost of the replacement EI flight from BA but given it’s been paid by the company, that should be their problem (if they even care).