Reply To: How do you actually speak to an Executive club human?!

[tarkwindy]

That’s the problem with the online retrospective claim – it’s just errors when I use my ticket number which is making me go red in the face with frustration.

The biggest thing I want Group3 or above for is priority boarding – on four of my last trips I’ve been group 9 (as I’m not frequently flying home supposedly…), meaning I’ve had to check my cabin bag in once, adding absolutely AGES on the other side in return to LHR.
The convenience of boarding hassle free and getting my bag on (knowing I can blast home to see my family on return) is something I don’t want to wait 18 weeks for!