Reply To: Creation Financial Services bashing

[Luca M]

JDB wrote:

@Lady London – Creation is far from unique in the attributes you mention – it is unfortunately quite standard and at least one of the high street banks is far, far worse in response times, bad complaints handling etc. It has nothing to do with any sort of exit; they have limited resources and have decided to fight certain cases. Creation will lose some of those cases and win others.

This! As many companies during/post Covid they do not have enough resources, and as it happens that they have virtually decided to exit the Credit Card business all together, it is unlikely that they will resource it further, especially as FOS has obviously being very flexible on response time, they will not incur extra cost by being slow, at least on the face of it.

What about Heathrow airport in terms of an organisation under government scrutiny that have completely messed up and now finding excuses? They have stated to only have 70% capacity because of resources and thus come up with an arbitrary cap of 100,000 passenger per day as the maximum they can cope with. Emirates Airlines has been the one calling them out as they demonstrated that pre covid average passenger per day were about 280,000, making their 70% capacity /100,000 ppd, a complete made up number and now the Government has officially asked for a full explanation of the situation and how they have come up with 100k capacity..