Forums › Other › Flight changes and cancellations help › BA LON to BKK not flying but not cancelled either › Reply To: BA LON to BKK not flying but not cancelled either
Thank you. Yes makes sense. Just mad that BA literally ignore the law that they have pasted on their website.
Fairly much every European airline is ignoring its legal obligations. Some of it relates to poor training, some deliberate, some too much hassle; when you speak to them, refer them to their Standard Customer Guidelines at
and option 8 appears to be the one relevant to you? So they need to get internal permission = too much hassle.
- This reply was modified 55 years, 7 months ago by .
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
KFC_hot_wings on Paying Amex with Barclays avios debit card
-
NorthernLass on August 2026 Eclipse Trips
-
yonasl on Price on BA website no longer available on payment-advice?
-
NorthernLass on August 2026 Eclipse Trips
-
Matt on BA Premium Amex
-
rolo55 on Price on BA website no longer available on payment-advice?
-
Londonsteve on Madrid T4S – T4S connection (self transfer with checked luggage)
-
Wiseoldman on Chat thread – Friday 18th July
-
bartas8891 on Easter Island using Avios
-
AndrewT on Price on BA website no longer available on payment-advice?
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.