Reply To: Amex statement credit – triggered on a deposit?

[Reney]

You could try calling hyatt and asked them to refund you from the cheaper rate and rebook the refundable rate if the diff is only £5. They might be happy to change it without penalty since you are paying them more?

I have accidentally booked a room for immediate use instead of 5 months away and they changed it for me. Also moved a reward booking ahead by one day even when the website said no.