Reply To: Amex / PayPal cashback offer

[Reney]

Reney wrote:

On player 2’s nectar card I had the spend £70 get back 15 offer (up to 3 times). I have used it 3 times, the first time paid out just fine. The second time it has been more than a week, and the third time was only a few days ago so I could give Amex time. When I went to check my offers, it disappeared, it is not in the saved section (which is where I expected it to be) or the unsaved list (checked just in case). In the used list it has the name of the retailer for where the first transaction was made i.e. not Paypal.

Does anyone else have a similar experience? Feels like a call to Amex is in my future.

update: I didn’t get around to calling but both credit has turned up. They were being slower than usual it seems.