Reply To: Extra availability for ‘new’ BA 2:4:1’s NOT !

[spiceke]

MattB wrote:

Yes you were wrong and owe the agent an apology.

Wow.

Were you on the call?

Did you hear me just ask polite questions and then hear the agent shout at me?

Did you hear them go on a 5 minute rant at the end of the call?

Did you hear them shout at Mrs S when she joined the call to verify her account details?

I certainly do not owe the agent an apology.