Reply To: The British Airways Prepaid Mastercard thread

[Alex G]

mzb wrote:

Another datapoint about how poor that product is. Called up to chase my 3000 Avios, as it’s been well over 90+30 days, case was referred to the backoffice as the agent could clearly see I had spent the GBP 500 within 90 days. Yesterday I receive an email (from someone at avios.com) stating that whilst I had spent the GBP 500, some of my spent was towards a parking ticket with H&F Council, and per T&Cs Council spend did not qualify.
I was floored. I’ve asked for details of the T&Cs where that is stated but clearly a pretty obscure reason to deny a bonus for what should have been a straight forward promotion for what is meant to be a straight forward product. I’ll give it a few weeks but there is no way this card stays live past the new year. Shocking.

According to the T&Cs, you should not receive Avios for payment of a fine. But there is nothing to say that payment of a fine does not count as qualifying spend for the sign up bonus.

Fight this.

https://www.britishairways.com/en-gb/executive-club/collecting-avios/shopping/mastercard#:~:text=1.%20Avios%20Accrual,a%20refund%20for.

“Avios offer Terms and Conditions schedule
1. Avios Accrual

1.1. For the British Airways Prepaid Mastercard, 1,500 Avios welcome bonus will be awarded to your BAEC account if you have held your Card for 90 days and have spent a minimum of either £500, $500 or €500 in any one currency within 90 days of activating your Card. ATM transactions do not apply.

1.2. You will be awarded 1 Avios per £2, $2 or €2 spent on your British Airways Prepaid Mastercard.

1.3. Avios are issued and redeemed in accordance to the British Airways Executive Club Terms and Conditions. Detailed information can be found at ba.com/theclubterms.

1.4. You cannot collect Avios on your Card Fee or the following Transactions types:
1.4.1. on any means of digital electronic payment method (including but not limited to Bitcoin or casino money);
1.4.2. on payments of rent for residential or business premises;
1.4.3. on Payments for Court Costs, including Alimony and Child Support;
1.4.4. on Payment of Fines;
1.4.5. on Bail and Bond Payments;
1.4.6. on Tax Payments to the HMRC

1.5. Avios are calculated on the amount of the Transaction and then rounded to the nearest full Avios. For example, if you make a Transaction of £55.99, Avios are earned at the rate of 1 Avios per £2 spend (£55.99 divided by 2 equals 27.99, rounded to the nearest full Avios therefore 28 Avios will accrue).

1.6. The Avios will be debited from your BAEC account for any Transaction using your Card and that you receive a refund for.”