Reply To: AMB complimentary night still showing on the account

[RonnieB]

NorthernLass wrote:

It’s quite clear that it’s supposed to give you one, singular opportunity to use it. There would normally be no need to specify that it can only be used once, as it’s supposed to be removed from your account when it’s been redeemed. This is an anomaly due to it having been accepted at Kimptons/Regents during the pandemic.

If you had read the T&Cs that I highlight above, it’s not clear in the slightest that it can only be used once. In fact it is quite ambiguous, particularly if it remains in your account.