Reply To: CEDR loss – BA ticket validity rule

[StillintheSun]

@bobcharlton
Thank you so much for providing a detailed account. Information on losses is as useful as information on a win, so thank you for your great post. When I have a moment I’ll read it in full and see if there is anyway round the decision which may assist future posters. Noting @JDB’s more cautious approach it emphasises that those who can’t afford to lose the money upfront / or do not think that the cost represents value for money there are two options before CEDR to seek to enforce their rights at minimum risk:
(i) If it is an avios ticket then buy a flexible ticket that can be cancelled free of charge or at an acceptable cost;
(ii) Ask the arbiter to direct BA to put you on requested flights (This will not be done by MCOL. Specific Performance is a contractual remedy (infrequently granted) and this is not a contractual claim.

Finally, three questions:
(i) How long did the CEDR process take;
(ii) If you are non-lawyer (lucky you) how difficult did you find the process?
(iii) Did you get charged the £25 losing fee?

Despite the loss I hope you are satisfied that you gave it a go!