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Forums Payment cards American Express Amex card suspended and then cancelled Reply To: Amex card suspended and then cancelled

JDB 5,663 posts

That was a fun read

“for example, one occasion 13 payments of £10 were made to one
merchant within three minutes on cards in six different names. I think it unlikely that Mr
C and five family members were all present at the same time”

Lol

Interesting case study; unlikely 5 cardholders were all in the shop at the same time, but what’s the cut off for ‘reasonable’ use ? Two people max? Three?

I recall a few years back visiting the Post Office with my partner, using our 6-8 Amex cards to buy that number of £10 gift cards to get £5 back on each one. We wouldn’t have bought the cards had it not been for the Amex offer, so on that basis the offer worked as intended, but I’d say we were also gaming the offer. Should Amex shut have shut us down?


@Scott
for starters, it sounds as you were two people using your own cards, vs one person using the cards of six people, five of whom weren’t present and additionally I think you might find it wasn’t a first offence…

In general, as suggested by others above if you value your relationship with Amex, and the longer term points/voucher opportunities, it pays to be more careful these days. Like the losing gambler, not many victims of account closures announce the fact but it still happens a lot.

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