Reply To: Creation Financial Services bashing

[Dan Hurley]

Their systems could recognise a Creation credit card (you couldn’t pay one of their cards off with another) but couldn’t tell the difference between a debit and credit card.

Either a conscious decision to allow credit cards or monumental incompetence that other providers don’t show. Either way paying with a credit card is within their rules. The first time I paid using a CC I paid £10 to see of there was a cash advance fee. The second time I did it over the phone to them and asked if it was alright. No fee and no objections.

Trying to not give me the points I earned between notice of closure and my account closing, without telling me and after printing on my last statement continue using your card for the following benefits listing 1 point per £1 spent……

Not within the spirit of the rules or the letter of them.