Reply To: Are we entitled to claim for compensation? Grateful for guidance.

[timmyg]

Thanks @JDB

I do understand that flight and weather data and my experiences and observations at Heathrow that day aren’t proof of anything. I also completely accept that there may have continued to be ATC restrictions in place.

The issue is that I have just gradually lost trust in BA since COVID hit due to several other bad experiences with them (numerous cancelled flights and more than one instance of delayed baggage, some of which resulted in compensation, others that didn’t). So when another flight gets cancelled by BA for ‘weather related reasons’ on what was a calm day, I am naturally suspicious. I am just disappointed that there appears to be no way to independently verify this.

That said, I’m not sure I have the energy to pursue this further through CEDR. I may however try my luck at asking for a gesture of goodwill (Avios?) for the distress we faced on our last day of holiday due to not being automatically rebooked onto the next available connecting flight. We simply got lucky as I happened to be checking my phone as the cancelation email arrived and was therefore able to quickly call and take the last two seats that were available on the day we landed in LHR.