Reply To: Hilton Deansgate – A DUMP

[No Longer Entitled]

BajiNahid wrote:

can2 wrote:

Ask for a free night certificate.

I have contacted customer service and they said it can take 60 days for me to get the certificate. Ridiculous. They have said they can only compensate me 20K hilton points, but the issue is that I can spend less money than what i paid for the room to get the 20K hilton points.

The free night is worth more than the 20k points so pursue that, wait 60 days, and get on with your life. Seems like a good and fair outcome.