Reply To: Refund to closed Amex card, statement was paid with Curve

[NorthernLass]

I don’t think it’s actually correct that it has to be the same bank account that the statement balance was paid from. Don’t forget Amex CS are notoriously ignorant about their own policies!
A payment could be split across 2 or more accounts, or the original account could be closed, for example. I had several refunds credited during Covid from cancelled flights and holiday bookings and just had to upload a recent bank statement showing my name, address and account number. That was just to get the money back, there was no requirement to have paid Amex from it originally.
Cheques are easier though!