Reply To: Dubai flight cancelled whilst on holiday

[duggie1982]

Update.
After many calls from the hotel’s reception phone and ‘sorry I cant help’ i got an email address for ba holidays I asked them to move my flight by a week rather than the next day and they replied and rebooked me for a week later within an hour. Can’t grumble at that but wish the first agent helped with the email address on their call.

They did ask about the hotel situation and i probably could have blagged an extra night in my current hotel and then booked and paid for 6 days myself but just kept the transaction clean and separated.

Email address they gave me: Duty Office <Duty.Office@holidays.britishairways.com>