Reply To: West Coast US flights frequently delayed or cancelled

[wirefree]

Hello Wirefree. Just read your blog re BA and west coast performance, interesting. You might want to update the final paragraph (above) by way of balance to mention that BA in fact received a reduced net fine for making refunds when not obliged to. See Sky and other news reports.

I did read that in the DOT consent order, which also explains in some detail about BA’s deceptive and unfair practices, so I’m good with my blog as it stands. The fact they were fined a little bit less doesn’t really matter. They still broke the law and were fined.

This wasn’t the first time BA violated US laws and it surely won’t be the last.