Forums › Frequent flyer programs › The British Airways Club › 4 hours on phone to book reward flights?!? › Reply To: 4 hours on phone to book reward flights?!?
Took me 40 minutes to book open-jaw for 2 people using an Amex 241 voucher. I started with my dates/times/flight numbers all ready.
Indian agent seemed competent, understood the ask and knew what to do at every point, just slow process. We did end with it paid and ticketed.
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