Reply To: InterContinental Edinburgh – lounge and rooms

[NorthernLass]

Amex wouldn’t know whether it was an advance booking, they pay out regardless unless the method used by the hotel isn’t aligned to the Amex offer (someone has explained this in an earlier post on this thread).

Amex has now applied my £70 and given me an extra £50 for having to chase it so many times!

My experience was very similar to @rk1, and so far I’ve had no acknowledgement from the hotel of the “feedback” I provided on this! I’m also disinclined to return, especially while they’re asking £400+ for a cosy room!