Reply To: BA Cancelled flight- 8 hours notice

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@AJA @Matt my experience of seeing cases over 10+ years (including my own), BA will sometimes pay without a quibble (in my own recent cases all the time) over £200ppn. This will be based on number of factors a) location (once paid to me £500 per night as there was no other reasonable option nearby and it was a city and plenty of other options just not close to where I was) b) the difference between what’s reasonable in BA’s eyes is negligible, say £50 extra per person c) the agent handling or legal team doesn’t care and just approves it (possibly related to low claims or them having targets to hit). d) country/place is expensive or involves complicated move from one hotel to another (such as Maldives or if you’re on a different island/somewhere remote).

So as the legislation and guidelines state, it’s to be determined on a case-by-case basis. And you can’t without any certainty state that BA will pay something without the quibble as even £200 might be excessive in some places!

Regarding transport between LGW/LHR – in my experience they’ll pay for taxi for early/late arrivals and if you have lot of checked in luggage (more than 1 piece). Otherwise it’s public transport or you can take them to MCOL and then they’ll probably pay for taxi (not Wheely First Class Service though!)