Reply To: What are my rights for a flight change which adds a layover?

[JDB]

You have no particular rights; it’s down to the best arrangement you can negotiate with AM. Having booked through VS, as far as AM is concerned, it’s effectively a travel agent booking. I seem to recall you asking a few times about booking AM flights via VS and it being suggested to book directly as AM is then quite helpful.

You can look at your Plat policy docs to see if this is covered, but it may well not be per other reports of similar situations.