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Forums Frequent flyer programs British Airways Executive Club Unable to fly due to my daughter’s illness Reply To: Unable to fly due to my daughter’s illness

SamG 1,632 posts

I’m afraid if it’s the premier free one it specifically excludes miles.

If so I think you’ve got a couple of options

Go back to BA and say you weren’t advised you could cancel and ask for it all back (minus £35pp)

My understanding of the illness policy is that it is actually pretty generous in that you wouldn’t need avios seats to get rebooked so if you could do say an Easter trip could be a good outcome

BA played absolute hardball over the ticket validity during most of covid so I wouldn’t expect at all to get next Xmas tbh but could ask via CEO office


@executiveclubber
I somewhat disagree – illness is a scenario that you yourself should be responsible for via insurance. Anything the airline does is a gesture of goodwill and most airlines wouldn’t do anything.

You should consider the coverage, limits and outcomes you would require (e.g. do you want them just to pay you back or cover increased costs if you rebooked for a week later) and then buy an appropriate policy.

The Nationwide policy is one that personally I feel covers my needs but I do always have in mind that you can get a refund of Avios tickets up to T-24 so with a refundable hotel pre departure loss risk is minimal

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