Reply To: Curve changes from November 10th

[iEimis]

Another data point, last round of £3k payments made on 19th November (30 days ago) at around 8:30 am. Tried a small transaction this morning of £10 and not charged the fronted fee. Proceeded to do another 3 transactions totalling £3k – no fee charged. So seems like it is indeed every 30 days even though I’ve seen some people here saying it is 31 days. It appears that the 30 days is enforced precisely so make sure you look at the transaction times for your previous months as to not get caught up.

In other news, my downgrade experience is consistent with others, not heard anything back for over a week. My intent was to use £3k this month and downgrade, I am due to renew later today but would very much like to avoid paying it because the insurance benefit stopping in the next 12 days is the final straw for me, unfortunately. Contacted them on X to see if there is a faster response.