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Forums Frequent flyer programs British Airways Executive Club Rerouting rights during a war Reply To: Rerouting rights during a war

JDB 4,138 posts

@SR – if you still wish to travel, once your flight is cancelled (if it isn’t cancelled already) you need to get in touch with BA and ask to be rerouted on LY and as @PeteM helpfully mentions above also potentially on LH/OS/LX. BA will probably refuse or offer only OW rerouting that doesn’t exist – either record the call or make a careful note of exactly what they said, date and time. Then make the same call again the following day.

If BA still refuses you have the option of booking a flight yourself at a reasonable cost and seeking reimbursement from BA. There’s no certainty you will succeed, but it should be OK. You need to make these calls to show you have given BA ample opportunity to comply with the rules before making your own arrangements.

It’s worth googling CAP2155 and reading Chapter 6 of that CAA document before you call BA – its only a couple of pages but sets out your rights in plain English much better than I can.

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