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Forums Frequent flyer programs The British Airways Club BA e-Store – not tracking Reply To: BA e-Store – not tracking

2,255 posts

If everything is tracked on the other sites then it’s the affiliates that are not passing the informtion back to BA. There is a way to look at the cookies after you cleared them to ensure they are empty, and then look again after you have clicked through to the site. You’ll see them change from 0 to many.

If it’s not tracked then it will require a manual claim which will most likely be rejected even if you send them screenshots. That’s an unfortunate result of the unregulated wild west of affiliate marketing.

I was denied by Hilton years a few years ago as even though it tracked successfully they refused to pay as they said my booking couldn’t be found… I sent the hotel invoice marked paid with my name and address on it and a copy of the Hhonours page showing my completed stay but still they refused. I’ve not used the estore since.

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