Reply To: So Virgin Money is right in not refunding cash advance charges?

[JDB]

NorthernLass wrote:

I also can’t understand why the FOS thought it was reasonable to apply a fee to a payment made to a builder, unless it involved some sort of money transfer rather than just making a conventional payment with the credit card?

Mr M, the complainant, didn’t dispute this point in escalating his complaint to an Ombudsman who was also satisfied that the fee was correctly charged. The dispute was merely about the non-refundable nature of the cash advance fee.