Reply To: BA 2-4-1 voucher open jaw issues

[NorthernLass]

Further to this – you will now probably need to get BA to make any new booking by phone in one go, because they will also normally only refund the 50% avios if the inbound leg was not available to book when you booked the outbound. Clearly this isn’t the case for you now, unless you change your travel dates.

Did they give you a reason for refusing the refund?

As per Rob’s article:

“It is possible to use a 2-4-1 voucher and still benefit from the low taxes out of Hong Kong, Sao Paulo or Rio.

***You need to book the outbound flights as a one-way using your 2-4-1 voucher as usual.”***