Reply To: BA Business Class downgrade to Premium Economy

[jonjon2000]

Hi, Same thing happened to my wife and I last week. We were told the reimbursement was automatic however, which going on information above seems not to be the case.

If anyone could share the process they have followed to get a successful resolution to this I’d be grateful.

Where should the claim be sent? Email/postal address would be great as called BA twice yesterday and phone call cut off on both occasions.

Thanks