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Forums Frequent flyer programs Virgin Flying Club Award availability – more seats turning up? Reply To: Award availability – more seats turning up?

DJP31 96 posts

Now showing loads of availability on Reward Checker and if you click through on website.

Called to book the seats and being told “it’s an IT error” and there are no seats.

And I thought BA were bad. Even tried to book online and you even get to the point of selecting your seats and put all the credit card info and then it fails.

Now I’m really stuck as don’t know when the “availability” is real or not and don’t want to be calling every day. Make BA look good.

Edit: now it’s disappeared again so least looks like the error has been fixed!

In my limited experience of trying to book LHR-MLE the reward checker is pointless. It gets updated at some point during the day, by which time any availability has already disappeared. The only sure way of having a fighting chance of getting what you want is to ring at 5AM when the flights are released (or 4AM depending on summer time clock changes).

Availablity showing on routes that aren’t hot favourities is probably more accurate but I’ve yet to test that in practise.

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