Forums › Hotel loyalty schemes › IHG One Rewards › Suite upgrade voucher on a suite › Reply To: Suite upgrade voucher on a suite
I’m pretty sure it’s in the Ts and Cs what they are supposed upgrade you from/to, but it sounds like some hotels are more rigid about it than others. There’s some anecdotal evidence that (IIRC) some ICs will only upgrade you to a higher room category, because that’s the minimum they have to do (per Flyertalk, anyway!)
I don’t think you’re going to know until you call IHG and make your request.
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