Reply To: Yet another claim question ….

[adwoot]

Barclays have apologised and said they misread the claim and have now paid consequentials plus the fixed amount per 12 hours.

I only wish I’d claimed for the consequentials from Amex instead as that has no excess, will remember to check if it happens again.

And the BA 261 payment hit my bank account within a few days.

So other than a bit of stingy voucher for the lack of CE catering, relatively smooth and well handled complaint and claim.