Reply To: BA: we can’t work on the rain – it’s very dangerous

[TGLoyalty]

@jj and the issue will be that BA spreadsheets will place 0 value to their customers time.

Why I think you have to play the system and complain when things go belly up. Ask for every bit of compo make every complaint because that’s when the real costs start being racked up and the proper decisions made.

I wonder if BA give much thought to things gone wrong.