Reply To: Involuntary downgrade calculation help please

[BA Flyer IHG Stayer]

The calculation – assuming this is a long haul flight – is 75% of the price paid for the downgraded sector – in this case that is 75% of 9,600 points and the cash element as well but excluding any specifically identified proper taxes and airport fees.

If this was an ex UK leg and APD was charged separately then the difference between the two rates is also refunded

The upgrade fee isn’t included as that is a fee for providing a service – processing the upgrade – and that service was provided.