Reply To: Missing parcel shelf charge

[John]

I avoid the big chains, even though when I’ve had to use them nothing bad has happened to me.

But I do prefer smaller local hire companies for example Apex in Australia and NZ, the cars seem to all have some minor cosmetic damage. Once I caused one of the doors to become slightly dented. When I returned the keys the guy just said that based on my description they weren’t going to bother about it and he didn’t even want to go and look at the car